Alert: Important Update: Patient recall system Hero

We are now working with a new provider, Hippo Labs (HERO HEALTH) to help manage recalls for patients with long-term conditions and other important appointments such as vaccinations and cervical screening.

You may receive a text message, WhatsApp message, or NHS App notification from Hero Health on behalf of the practice.

Please be assured that:
These messages are legitimate and sent on behalf of the practice, any links included are safe to click and any information you provide via questionnaire is securely sent directly to the practice.

This new system will help us manage your care more efficiently and ensure you receive timely reminders for important health checks.

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111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

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In case of a life-threatening emergency, please dial 999.

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There is now a simpler way for people to find the right support in a mental health crisis.

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19th July 2024

We are aware of a global IT issue which is affecting some primary care services in our region. It may […]

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