Nearly Two Weeks into Total Triage, Thank You for Your Feedback!

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We’re almost two weeks into our Total Triage system, thank you for all the feedback we have received so far!

We know it’s a change and may take some getting used to, we are reviewing feedback and making tweaks to the system along the way, but we’re already seeing the benefits:

✅ More patients using our Accurx online triage form

✅ Shorter phone call wait times

✅ Faster, fairer access to care

How to submit a request:

🖥 Use the Accurx Triage Form via our online form https://accurx.nhs.uk/patient-initiated/Y01291

📞 Can’t complete it online? Call the practice and our reception team will be happy to complete a form for you.

This helps the GP assess your needs and arrange the right care, whether this be an appointment at the practice, signposting to a local service, or a message with advice!

What happens next?

The practice will contact you with an outcome of your request!