Appointments

Urgent appointments

To request an urgent appointment for today or tomorrow (Monday to Friday):

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Routine appointments

To request a routine appointment in the next 7 days:

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

E4 Primary Care Network (PCN) Enhanced Access Appointments

If you are registered at Chingford Medical Practice, you can now access additional evening and weekend appointments with a range of healthcare professionals, including GPs, Nurses, First Contact Physiotherapists, Phlebotomists and more thanks to our E4 PCN Enhanced Access Service.

We understand that attending appointments during standard operating hours isn’t always convenient. That’s why we offer flexible appointment times that may better suit your schedule. These appointments are not limited to urgent matters and are available to all patients registered within the E4 Primary Care Network.

Enhanced Access Appointment times:

  • Monday-Friday 6:30pm-8:00pm
  • Saturday 9:00am-5:00pm

Appointments are held at Chingford Health Centre (please note this service is not run by Chingford Medical Practice). Appointments can be booked by calling your usual GP practice during practice hours and requesting an appointment with the E4 PCN Extended Access Service, or call your usual practice outside of hours and you will be connected to our automated booking service.

Our Services – E4 Network PCN

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • by text or email

Please be aware that depending on the problem, a face to face or telephone may be more suitable. Our receptionists are trained to triage these appointments and therefore will ask you the reason for the appointment at point of booking.

Cancelling or changing an appointment

To cancel your appointment:

  • use your NHS account (through the NHS website or NHS App)
  • using the GP online system – Patient Access
  • phone us on 020 8524 0900, Monday to Friday from 8am to 6.30pm
  • reply CANCEL to your appointment reminder text message

Parking at Chingford Health Centre

Please ensure when parking at the Health Centre that you enter your number plate on the screens at reception and check the signage for the length of stay.

Chingford Medical Practice and E4 Network PCN do not own the car park and therefore we are unable to revoke any parking charges if you fail to remember to enter your number plate.

Please do not park in disabled/ambulance bays unless permitted to do so. Please do not park on yellow gridded lines, there is adequate street parking with no restrictions within walking distance to the practice.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

Home visit requests should be made before 11am.

It may not always be the GP who visits you, the Rapid Response team may be more appropriate.

Chaperones

You may request a suitably trained chaperone for any appointment, procedure, test or examination. Friends and family are not permitted to act as chaperones.

Both male and female clinical team members work within the practice and E4 PCN service. If you have a preference, please ensure you discuss this when you book your appointment.