We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately.
For written complaints, please use the following contact methods:
Email: nelondonicb.chingfordmedicalpractice@nhs.net
Post: Chingford Medical Practice, 109 York Road, E4 8LF